Search in Insights
Questions will display according to given values.
- Intent – Select intent from the drop down menu
- Office – Select office.
- Month/Year – Select Month and Year (This Month, Last Month, This Year, Last Year)
- Range – Select the date range
Values found within drop down lists would have been created within the Slots page under Settings. If a value is not found admin with access may add a new value in the Slots page within Settings.
After displaying all the recorded interactions, they can be sorted by “All”, “Success”, “Notice”, “Warning” or “Error” from the option in the bottom left side of the page.